--- title: How to Create a Custom Error Page and Set it as the Default in HubSpot [VIDEO] description: A custom 404 or 500 error page is a great opportunity to turn a glitch into a positive user experience. image: https://www.connectlabs.co/hubfs/blog/hubspot-tips/hubspot-tips-video.png --- [Skip to main content](https://www.connectlabs.co/blog/how-to-create-a-custom-error-page-and-set-it-as-the-default-in-hubspot-video#main) [![Connect labs logo 2021.png?width=364&name=Connect labs logo 2021](https://www.connectlabs.co/hubfs/Imported%20images/Connect%20labs%20logo%202021.png%3Fwidth=364%26name=Connect%20labs%20logo%202021.png) ![Connect labs logo 2021.png?width=364&name=Connect labs logo 2021](https://www.connectlabs.co/hubfs/Imported%20images/Connect%20labs%20logo%202021.png%3Fwidth=364%26name=Connect%20labs%20logo%202021.png)](https://www.connectlabs.co) - Show submenu for STRATEGY STRATEGY - [AI Search Optimisation Strategy](https://www.connectlabs.co/workshops/answer-engine-optimisation) - [Value Proposition & Messaging](https://www.connectlabs.co/workshops/value-proposition-and-messaging) - [Lead Management Strategy](https://www.connectlabs.co/workshops/lead-qualification) - [SaaS Optimisation Strategy](https://www.connectlabs.co/workshops/saas-optimisation) - Show submenu for SOLUTIONS SOLUTIONS - [Disjointed customer data & no centralised CRM](https://www.connectlabs.co/solutions/disjointed-customer-data) - [Struggling with lead generation & conversion rates](https://www.connectlabs.co/solutions/lead-generation-strategies) - [Outdated or underperforming websites](https://www.connectlabs.co/solutions/outdated-websites-redesign-solutions) - [Inefficient sales and marketing processes](https://www.connectlabs.co/solutions/optimise-sales-and-marketing-processes) - [ABOUT](https://www.connectlabs.co/about-us) - [RESOURCES](https://www.connectlabs.co/resources) Open main navigation Close main navigation - Show submenu for STRATEGY STRATEGY - STRATEGY - [AI Search Optimisation Strategy](https://www.connectlabs.co/workshops/answer-engine-optimisation) - [Value Proposition & Messaging](https://www.connectlabs.co/workshops/value-proposition-and-messaging) - [Lead Management Strategy](https://www.connectlabs.co/workshops/lead-qualification) - [SaaS Optimisation Strategy](https://www.connectlabs.co/workshops/saas-optimisation) - Show submenu for SOLUTIONS SOLUTIONS - SOLUTIONS - [Disjointed customer data & no centralised CRM](https://www.connectlabs.co/solutions/disjointed-customer-data) - [Struggling with lead generation & conversion rates](https://www.connectlabs.co/solutions/lead-generation-strategies) - [Outdated or underperforming websites](https://www.connectlabs.co/solutions/outdated-websites-redesign-solutions) - [Inefficient sales and marketing processes](https://www.connectlabs.co/solutions/optimise-sales-and-marketing-processes) - [ABOUT](https://www.connectlabs.co/about-us) - [RESOURCES](https://www.connectlabs.co/resources) - [Let's Talk!](https://www.connectlabs.co/lets-talk) [Let's Talk!](https://www.connectlabs.co/lets-talk) # How to Create a Custom Error Page and Set it as the Default in HubSpot \[VIDEO\] ![Jess Stewart](https://www.connectlabs.co/hubfs/Jess_Stewart_profile_close.jpg) by [Jess Stewart](https://www.connectlabs.co/blog/author/jess-stewart) October 25, 2016 A custom error page is a great opportunity to turn a glitch into a positive experience for the user. A 404 error page will show up when the page a user is trying to visit can't be found. This could happen because the URL has changed, the page no longer exists or the user typed in the wrong address. A 500 error page is displayed when there's a problem loading the page from the server. This week's HubSpot Tip video will show you how to create a custom error page and apply it as the default in HubSpot.     [![6 essential steps to mastering HubSpot daily – get the free checklist](https://no-cache.hubspot.com/cta/default/492760/75e74690-7d83-4b84-8684-54c970ca115b.png)](https://cta-redirect.hubspot.com/cta/redirect/492760/75e74690-7d83-4b84-8684-54c970ca115b)   ###### Tags: [HubSpot](https://www.connectlabs.co/blog/topic/hubspot) ![Jess Stewart](https://www.connectlabs.co/hubfs/Jess_Stewart_profile_close.jpg) Post by [Jess Stewart](https://www.connectlabs.co/blog/author/jess-stewart) October 25, 2016 Jess is the Marketing Coordinator at Connect Labs. If there's a better way to organise something, she'll find it. [Follow me on LinkedIn](https://au.linkedin.com/in/jessstewart) [Follow me on Twitter](https://twitter.com/_Jess_Stewart) ©2026 Connect Labs. All rights reserved. [Privacy Policy](https://www.connectlabs.co/privacy-policy) ![](https://dc.ads.linkedin.com/collect/?pid=215236&fmt=gif) ```json { "@context": "http:\/\/schema.org\/", "datePublished": "2016-10-25T06:00:00", "dateModified": "2019-11-25T15:09:55", "headline": "How to Create a Custom Error Page and Set it as the Default in HubSpot [VIDEO]", "description": "A custom 404 or 500 error page is a great opportunity to turn a glitch into a positive user experience. 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